By completing the reservation, payment, and digital check-in process, the renter confirms that they have read, understood, and fully accepted these Terms & Conditions.
The renter also confirms receipt of the vehicle in satisfactory condition unless otherwise documented in the vehicle inspection report.
The renter assumes full responsibility for the vehicle throughout the entire rental period.
The vehicle must be returned:
1. in the same condition as delivered ,with all accessories and documents ,excluding normal wear and tear only.
2.The renter is responsible for any:
3.damage ,theft, loss, misuse, negligence, unauthorized use, traffic violations ,or violation of the rental agreement,
subject to the selected insurance coverage and applicable deductible/excess amount.
The renter and any additional driver must:
The company reserves the right to refuse rental if documentation is incomplete or invalid.
Unauthorized drivers are strictly prohibited.
All cancellations must be submitted in writing via email.
Full refund of all amounts paid.
50% refund of the total reservation amount.
No refund applies.
Failure to arrive without prior notice will be considered a no-show and the reservation will be fully non-refundable.
Refunds are processed to the original payment method within a reasonable processing period.
Transporting the vehicle by ferry or outside the island of Milos is prohibited unless prior written authorization has been provided by the company.
Insurance coverage may become void during unauthorized transport by ferry or outside approved areas.
Any costs, damages, or losses occurring during unauthorized transport remain the sole responsibility of the renter.
In the event of ferry or flight delays, the renter must immediately notify the company and provide official proof of delay.
The company will make reasonable efforts to adjust the pickup time according to vehicle availability.
Transportation disruptions do not automatically entitle the renter to:
Changes to rental dates remain subject to availability and may incur additional charges.
The vehicle is covered under the insurance package selected during the reservation process.
The renter’s maximum liability under the CDW package is limited to €500 per incident, unless the damage was caused by negligence, violation of traffic laws, unauthorized driving, driving under the influence, or breach of the rental terms.
The insurance coverage and any Collision Damage Waiver (CDW) become automatically void in cases including but not limited to:
In such cases, the renter remains fully liable for all damages, losses, legal claims, recovery costs, and related expenses.
The renter must immediately report any accident, damage, theft, or incident to the company.
Failure to report an incident may result in full liability for damages and related costs.
The following are not covered by any insurance or CDW protection:
Special cleaning charges may apply up to €50.
The renter is responsible for maintaining adequate battery charge throughout the rental period.
The vehicle must be returned with a minimum battery level of 30%.
If returned below 30%, additional charging and service fees may apply.
Charging costs during the rental period remain the responsibility of the renter.
A portable domestic charger may be provided upon request and subject to availability.
Improper charging practices or misuse of charging equipment may result in additional charges and loss of insurance coverage.
If the vehicle becomes immobilized due to battery depletion caused by the renter:
Recovery includes transportation to:
Mechanical failures or manufacturer defects are covered by the company and do not incur additional charges to the renter.
The renter is solely responsible for:
The company reserves the right to charge the renter for:
Late return without prior written approval may result in additional rental charges.
If the delay affects subsequent reservations or company operations, additional compensation may be charged accordingly.
A security deposit may be pre-authorized on the renter’s credit card before or at vehicle delivery.
The renter authorizes the company to charge the provided payment method for:
The deposit will be released after: vehicle inspection, verification of fines, and confirmation that no contractual violations occurred.
Personal data collected during the reservation and rental process are processed solely for: rental execution, legal compliance, insurance purposes, customer support, and fraud prevention,
in accordance with applicable GDPR regulations.
The company is not responsible for: loss of personal belongings, travel disruptions, missed transportation, indirect damages, loss of income, or any consequential losses suffered by the renter.
This agreement is governed by Greek law.
Any dispute arising from this rental agreement shall fall under the exclusive jurisdiction of the competent courts of Greece.
By signing digitally and/or completing payment, the renter: confirms receipt of the vehicle in satisfactory condition, accepts all Terms & Conditions stated above, accepts responsibility for all authorized drivers, and authorizes applicable charges according to this agreement.